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Describe how the business runs today, which systems it uses, and where the work is still done by hand.
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Questions you could bring
- The systems each work, but nobody trusts the numbers. Where does that get fixed?
- The ERP is due to be replaced. Is that the right move?
- Dealers still order by phone. What would it take to change that?
- Where could AI help here, and what needs to be in place first?
- Four people spend their week moving data between systems. What else could they be doing?
- The business has grown past its software. What should be built, and in what order?
Any one of these, in your own words, is enough for a first message to hello@64arcs.com.